Chief Operating Officer (COO) - Hebrew and English speaking
Binh Trung Ward, HCMC
Location:
Mon - Fri: flexible hours
Working schedule:
About us
Telestar is vastly experienced in contact center management and provides a competitive edge to our clients. We help companies extend their business by building specialized teams in Sales, Customer Support, Tech Support, or Lead Generation, and see how we can make your business grow while saving time and money. We are capable of managing a huge volume of tickets in a professional and specialized manner.
What you'll do
Oversee and manage all operational activities of the company in Vietnam
Develop, implement, and optimize operational processes and workflows
Work directly with international clients, especially clients from Israel, ensuring effective communication and service delivery
Utilize Hebrew and English in business communication, negotiations, and problem-solving
Lead and supervise cross-functional teams (Operations, Admin, HR, Sales Support, etc.)
Monitor performance, set KPIs, and ensure operational efficiency
Manage budgets and optimize operational costs
Report directly to the CEO/Owner on operational performance and strategic initiatives
What we need from you
Bachelor’s degree or higher in Business Administration or a related field
Fluency in Hebrew and English (both written and spoken) is required
Minimum 3–5 years of experience in a senior management or operational leadership role
Proven experience working in an international business environment
Strong leadership, organizational, and problem-solving skills
Experience in building and managing operational systems and teams
Preferred Qualifications
Experience working with clients from Israel or international markets
Experience in outsourcing, BPO, or service-based industries
Ability to work in a multicultural environment
What we can offer
Dynamic and flexible work environment with no dress code.
Pantry stocked with snacks and coffee.
Team building activities and weekly Happy Hour.
Social insurance and annual leave based on the Vietnam Labour Code.
Performance-based incentives.
13th-month bonus provided based on performance.
Application methods: Send your CV to cv@telestar.vn