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Terms of Service

Terms of Service

Last Updated: June 2026

 

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website located at https://www.telestar.vn, together with any related services, content, communications, applications, and materials provided by CÔNG TY TNHH TELESTAR ("TeleStar", "Company", "we", "us", or "our").

By accessing or using the Website or any Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Website and Services immediately.

If you access the Website or Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

 

2. Services

TeleStar provides business services that may include:

  • Lead generation

  • Sales development services

  • Appointment setting

  • Customer support services

  • Recruitment services

  • Channel partnership development

  • Market expansion support

  • Business process outsourcing

  • Consulting services

  • Data enrichment and research

  • Related business support services

 

Descriptions of Services provided on the Website are for informational purposes only and do not constitute a binding offer.

Any engagement for paid services shall be governed by a separate written agreement, proposal, statement of work, purchase order, or other commercial arrangement between TeleStar and the client.

 

3. Website Use

You agree to use the Website only for lawful purposes.

You shall not:

  • Violate any applicable law or regulation

  • Attempt unauthorized access to systems or networks

  • Interfere with Website functionality

  • Introduce malicious code, malware, or harmful technologies

  • Scrape, harvest, or extract Website data through automated means without written permission

  • Use the Website in a manner that could damage TeleStar's reputation or operations

  • Misrepresent your identity or affiliation

 

TeleStar reserves the right to suspend or terminate access for violations of these Terms.

 

4. Intellectual Property

All Website content, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Designs

  • Software

  • Reports

  • Documentation

  • Videos

  • Marketing materials

  • Methodologies

remain the exclusive property of TeleStar or its licensors and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of any intellectual property rights.

 

5. Limited License

TeleStar grants a limited, non-exclusive, revocable, non-transferable license to access and view Website materials solely for personal or internal business evaluation purposes.

You may not:

  • Copy materials for commercial redistribution

  • Modify or create derivative works

  • Reverse engineer software

  • Remove proprietary notices

  • Republish Website content without authorization

  • Mirror Website content on other servers

This license automatically terminates upon violation of these Terms.

 

6. Client Engagements

Any services purchased from TeleStar shall be subject to separate commercial agreements.

Unless expressly agreed in writing:

  • TeleStar does not guarantee revenue generation.

  • TeleStar does not guarantee specific sales results.

  • TeleStar does not guarantee a specific number of customers, contracts, or closed deals.

  • TeleStar does not guarantee that leads, meetings, candidates, prospects, or partners will convert into commercial outcomes.

 

Performance metrics provided by TeleStar are estimates and may vary based on market conditions, customer behavior, product-market fit, client responsiveness, pricing, competition, and other factors outside TeleStar's control.

 

7. Third-Party Platforms

TeleStar may utilize or integrate with third-party systems, including:

  • CRM platforms

  • Email platforms

  • Communication systems

  • Social media platforms

  • AI platforms

  • Analytics providers

  • Data providers

 

TeleStar is not responsible for the availability, performance, security, policies, or actions of third-party providers.

Use of third-party platforms may be subject to separate terms imposed by those providers.

 

8. Artificial Intelligence and Automation

TeleStar may utilize artificial intelligence, machine learning, automation tools, and similar technologies in connection with its Services.

AI-generated content, recommendations, analytics, reports, and outputs may contain inaccuracies or errors.

Clients and users remain solely responsible for reviewing and validating information before making business, financial, legal, employment, or operational decisions.

TeleStar makes no guarantee regarding the accuracy, completeness, or suitability of AI-generated outputs.

 

9. No Professional Advice

Information contained on the Website is provided for general informational purposes only.

Nothing on the Website constitutes:

  • Legal advice

  • Financial advice

  • Tax advice

  • Accounting advice

  • Regulatory advice

  • Investment advice

 

Users should seek qualified professional advice before making decisions based on Website content.

 

10. Disclaimer of Warranties

The Website and Services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, TeleStar disclaims all warranties, whether express, implied, statutory, or otherwise, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability

  • Availability

  • Security

 

TeleStar does not warrant that:

  • The Website will operate without interruption

  • The Website will be error-free

  • Defects will be corrected

  • The Website is free from viruses or harmful components

  • Information provided is complete or current

 

11. Limitation of Liability

To the maximum extent permitted by applicable law, TeleStar, its directors, officers, employees, contractors, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, without limitation:

  • Lost profits

  • Lost revenue

  • Lost business opportunities

  • Loss of goodwill

  • Loss of data

  • Business interruption

  • Procurement of substitute services

 

arising from or related to the use of the Website or Services.

Where liability cannot be excluded by law, TeleStar's total aggregate liability shall be limited to the amount actually paid by the user or client to TeleStar during the three months immediately preceding the event giving rise to the claim.

 

12. Indemnification

You agree to indemnify, defend, and hold harmless TeleStar and its officers, employees, contractors, affiliates, and representatives from any claims, liabilities, losses, damages, costs, and expenses arising from:

  • Your use of the Website

  • Your violation of these Terms

  • Your violation of applicable laws

  • Your infringement of third-party rights

 

13. Privacy

Your use of the Website is also governed by TeleStar's Privacy Policy, which forms part of these Terms.

 

14. Third-Party Links

The Website may contain links to third-party websites.

TeleStar does not control and is not responsible for:

  • Third-party content

  • Privacy practices

  • Security practices

  • Availability of external websites

 

Access to third-party websites is entirely at your own risk.

 

15. Accuracy of Information

The Website may contain technical inaccuracies, typographical errors, outdated information, or omissions.

TeleStar may modify Website content at any time without notice.

TeleStar does not undertake any obligation to update Website materials.

 

16. Suspension and Termination

TeleStar may suspend, restrict, or terminate access to the Website or Services at any time, with or without notice, for any reason, including violation of these Terms.

 

17. Force Majeure

TeleStar shall not be liable for any delay, interruption, or failure to perform resulting from circumstances beyond its reasonable control, including:

  • Natural disasters

  • Internet outages

  • Telecommunications failures

  • Government actions

  • Labor disputes

  • Cyberattacks

  • Power failures

  • Epidemics or pandemics

 

18. Modifications

TeleStar may revise these Terms at any time.

Updated versions become effective upon publication on the Website.

Continued use of the Website following publication constitutes acceptance of the revised Terms.

 

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to conflict of law principles.

 

20. Dispute Resolution

The parties shall first attempt to resolve disputes through good-faith negotiations.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts of Vietnam, which shall have exclusive jurisdiction.

 

21. Contact Information

For questions regarding these Terms, please contact:

CÔNG TY TNHH TELESTAR

Website: https://www.telestar.vn

Email: ac@telestar.com

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